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Contact Us

At HiJingo, we prioritize providing a supportive and informative environment for our customers. If you have any questions or need assistance with your account, please explore the following support options tailored to meet your needs.

Help Centre and FAQs

Access our comprehensive help centre, where you can find answers to frequently asked questions regarding various topics such as account setup, gameplay, and responsible gambling practices. The help centre is available 24/7, providing immediate assistance without requiring contact with our support team directly.

  • Accessible via desktop or mobile devices

Support Email

If you need in-depth guidance that isn't readily available through the FAQs and help centre resources, please don't hesitate to reach out to us via email. Please note that response times may vary depending on the volume of inquiries but rest assured, we will address your issue promptly.

  • Available 24/7

Live Chat Support

For more immediate assistance or to discuss live during business hours when a support agent is available, you can engage in real-time chat with our team. Our staff will do their best to provide solutions quickly and efficiently.

  • Live Chat Button

We understand the importance of transparency regarding response times. While we strive for efficiency, please be aware that complex issues may take longer to resolve.

Responsible Gambling Assistance

If you or someone else is struggling with gambling responsibly, please don't hesitate to reach out. We offer assistance and resources to ensure a healthy relationship with our services.

  • GamCare Hotline
  • BeGambleAware Website for More Resources

Technical Support

Should you encounter any technical issues, such as login problems or difficulty navigating the site on your device, please don't hesitate to contact us. Our team is equipped to provide troubleshooting and solutions.

We're committed to maintaining a fair and accessible environment for all our users. If there's anything else we can do to improve your experience or address specific concerns you have, please let us know through one of the above support channels.